Returns & Exchanges

We believe in our gear and offer the Run Happy Promise, allowing you to take your new Brooks gear for a 90-day test run. If you aren't completely satisfied with your performance, we offer free returns and easy exchanges to ensure you find the perfect fit.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Center and enter your order number and billing zip code to locate your purchase.

• 2.
  Select Items and Reason

  Choose the specific items you wish to return or exchange and provide a brief reason for the feedback so we can improve our gear.

• 3.
  Print Prepaid Label

  Download and print the prepaid shipping label provided; we cover all return shipping costs for orders within the 90-day trial period.

• 4.
  Drop Off and Track

  Securely pack your items, attach the label, and drop the package off at any authorized shipping location to receive your refund or exchange.